Shipping policy

 

All shipping addresses

The following shipping address requirements are applicable to all destinations:

  • The shipping address must be exclusively in Latin characters.
  • Printify does not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate shipping address.

Delivery to a PO box

  • Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
  • PO box addresses are not supported by Express Delivery for both orders imported from sales channels and manual orders. If a customer submits an order with Express Delivery and enters a PO box address, it will be imported as a standard order in Printify.
  • The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
    • First name: John (matching the name on the box)
    • Last name: Smith (matching the name on the box)
    • Address 1: PO Box 1776
    • Zip code: 28034
    • City: Dallas
    • Country: United States

Requirements for home delivery  

For a successful home delivery, the following should be provided:

  1. Recipient’s name (matching the name on the apartment building)
  2. Street address and house number
  3. Apartment number (if applicable)
  4. Floor number (optional)
  5. Zip code
  6. Country